Privacy Policy

This policy covers the Via website at via.dev (“the website”) and the Via product, including signing in to it with Google (“the product”). “Via,” “we” and “us” mean Via, Inc. If you have a question about this policy, email security@via.dev.

What we collect

Information you give us

Pilot requests. When you request a pilot, we collect your name, work email address, company, LinkedIn profile link, the size of your developer team, and any questions or comments you choose to add.
Job applications. When you apply for a role, we collect your name, phone number, email address, a link to your resume or portfolio, and, if you choose to give them, your LinkedIn profile link and a message.
Email. If you email us, we keep the message and your email address.

Information from Google, if you sign in with Google

The product lets you sign in with your Google account. See Signing in with Google below for exactly what we receive and how we use it.

Information collected automatically

When you visit the website or use the product, our hosting provider records technical details in server logs: your IP address, browser and device type, the pages or endpoints requested, and the date and time. We use these logs to keep the service secure and reliable and to investigate abuse.

The website does not use advertising or analytics trackers, and it does not set cookies. The product uses cookies or similar technology that are strictly necessary to keep you signed in.

How we use information

To reply to pilot requests and other messages, and to run pilots.
To review job applications and contact applicants.
To authenticate you and operate the product.
To secure the website and product, prevent spam and abuse, and fix problems.
To meet legal obligations and enforce our agreements.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

If you choose “Sign in with Google” in the product, Google asks you to approve sharing basic profile information with us. We request only the basic sign-in permissions (openid, email and profile).

What we receive: your name, email address, profile picture and a unique Google account identifier.
What we do not receive: your Google password, or any of your Gmail, Drive, Calendar, Contacts or other Google data.
How we use it: to create your account, recognize you when you return, show your name in the product, and contact you about your account or the service. We do not use it for advertising.
How we store it: with our other account data, in the cloud infrastructure described under Who we share information with. It is protected as described under Security.
Who we share it with: only the service providers that host the product for us, and where required by law. We do not sell it, and we do not transfer it to data brokers, advertisers or other third parties.
Revoking access: you can remove Via’s access to your Google account at any time at myaccount.google.com/permissions. To have the account information we hold deleted, email security@via.dev.

Via’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

We share personal information only with the following, and only as needed:

Service providers. We use Google Cloud and Firebase to host the website and product, store form submissions and account data, and keep logs. We use Google Workspace for email, including the notification emails we receive when someone submits a form. These providers process information on our behalf under their own terms.
Legal and safety. We may disclose information if required by law or legal process, or to protect the rights, safety or security of Via, our users or the public.
Business transfers. If Via is involved in a merger, acquisition or sale of assets, information may be transferred as part of that transaction, and we will tell you if its handling changes.

How long we keep information

Pilot requests and messages: while we are in contact with you, and for up to 24 months after our last communication.
Job applications: for up to 24 months after the role is filled or closed, so we can consider you for other roles and meet recordkeeping obligations.
Product account data, including information from Google sign-in: while your account is active. When the account is closed we delete or anonymize it, unless the law requires us to keep it.
Server logs: for the period our hosting provider retains them, which is typically a matter of weeks to months.

You can ask us to delete your information sooner at any time (see below).

Security

We protect information with technical and organizational measures that fit its sensitivity. Traffic to the website and product is encrypted in transit with HTTPS, form submissions are stored in access-controlled cloud databases, and access is limited to people who need it to do their jobs. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You can ask us to tell you what personal information we hold about you, correct it, or delete it. Email security@via.dev from the address you used with us. We may need to verify your identity before acting on a request, and we will reply within 45 days.

If you live in California or another US state with a privacy law, you may also have the right to know what we collect and why, to receive a copy of your information, to opt out of its sale or sharing (we do neither), and not to be treated differently for using these rights. You may use an authorized agent to make a request for you.

Children

The website and product are for businesses and are not directed to children under 16. We do not knowingly collect personal information from them. If you believe a child has given us information, email us and we will delete it.

Where information is processed

Via is based in the United States, and your information may be processed and stored there and in other places where our service providers operate. By using the website or product you understand that your information may be transferred to the United States.

Changes to this policy

We may update this policy from time to time. We will post the new version here and change the “Last updated” date above. If a change is significant, we will give additional notice, for example by email to account holders.

Contact

Via, Inc.
security@via.dev